🔍 Search emails, order IDs, ASINs...
All
🔴 Compliance
🟠 Returns
💛 Settlement
🟢 Orders
🔵 Delivery
🩷 Escalation
seller-performance@amazon.inFeb
27
Policy Warning: Restricted Keywords in Product Listing
Your listing for ASIN B09ZXKM21 contains keywords that violate Amazon's
restricted...
account-health@amazon.inFeb
25
Account Health Alert: Order Defect Rate Exceeded 1%
Your current ODR is 1.4%, which exceeds our 1% threshold. Failure to improve may
result...
a-to-z-guarantee@amazon.inFeb
23
Escalation: A-to-Z Guarantee Claim Filed — ORD-405-3341
Buyer Priya Sharma has filed an A-to-Z claim for order #405-3341-0018. You have 3
days...
returns@amazon.inFeb 22
Return Initiated: Wireless BT Earbuds Pro X200 — Defective
Order #408-2213-9940 · Customer: Amit Kumar · Reason: Product not working after 2
days...
order-confirm@amazon.inFeb
22
New Order Received: Air Fryer 2L Compact — ₹3,999
Order #412-8821-4400 confirmed. Ship by Feb 24. Buyer: Suresh Nair, Chennai
600001...
settlement@amazon.inFeb 15
Settlement Disbursed: STL-88201 — ₹1,24,500
Your settlement for period Jan 31–Feb 14 has been processed. Net amount ₹1,24,500
credited...
ip-complaints@amazon.inFeb
22
IP Complaint Filed Against Your ASIN B09XXXX21
A brand has filed an intellectual property complaint against your listing. The
product has been...
shipping@amazon.inFeb 21
Delivery Confirmed: Order #411-3300-7712 — Delivered
Your shipment for Mechanical Keyboard TKL RGB has been delivered to buyer on Feb
21, 2026...
refunds@amazon.inFeb 20
Refund Processed: ₹2,499 — Order #408-2213-9940
Refund of ₹2,499 has been issued to buyer Amit Kumar for Wireless BT Earbuds.
Amount will be...
order-confirm@amazon.inFeb
20
New Order: Smart LED Desk Lamp 12W × 3 — ₹3,597
Order #411-5544-0010. Bulk order from Ravi Electronics. Ship by Feb 22. Priority
dispatch...
seller-performance@amazon.inFeb
20
Late Shipment Rate Warning: 7.4% — Threshold Exceeded
Your late shipment rate has exceeded the 4% threshold. Continued non-compliance
may affect...
shipping@amazon.inFeb 19
Out for Delivery: Order #410-9988-2211 — ETA Today
Your shipment AWB# AZ8821001IN is out for delivery. Estimated by 6 PM today in
Bangalore 560001...
returns@amazon.inFeb 19
Return Request: USB-C Fast Charger 65W — Wrong Item Delivered
Order #405-3341-0018. Buyer received wrong product. Return label generated.
Pickup scheduled...
order-confirm@amazon.inFeb
18
New Order: Yoga Mat Anti-Slip 6mm — ₹849
Order #402-7712-5566 confirmed. Customer: Meena Patel, Mumbai. Ship by Feb 20.
Dispatched via...
buyer-feedback@amazon.inFeb
18
Escalation: Negative Feedback Received (1-Star) — Order #409-1122
Buyer Kavya S gave 1-star feedback: "Product quality very poor, completely
different from images..."
seller-performance@amazon.inFeb
18
Performance Notification Resolved: Late Dispatch Rate
Your late dispatch rate has improved to 1.8%, which is within acceptable limits.
This warning...
shipping@amazon.inFeb 17
Shipment Picked Up: Order #408-2213-9940 — AWB# AZ7700021
Your order has been picked up by Amazon Logistics and is on the way to the
customer. Track...
returns@amazon.inFeb 17
Return Pickup Failed: Order #399-1122-8800 — 1st Attempt
The courier attempted pickup at customer's address but the parcel was not ready.
2nd attempt...
order-confirm@amazon.inFeb
17
New Order: Cotton Bath Towel Set 3pc × 2 — ₹1,098
Order #396-2233-7712. Customer: Divya Nambiar, Kochi. Ship by Feb 19. Express
delivery requested...
ads@amazon.inFeb 17
Sponsored Products: Your Campaign Budget Was Exhausted
Your Sponsored Products campaign "Electronics-Q1" spent its daily budget of ₹500
by 2 PM...
seller-support@amazon.inFeb
16
Escalation: Buyer Dispute — Item Not Received (INR Claim)
Buyer Hari Prasad claims order #407-5500-1100 was not received despite delivery
confirmation...
order-confirm@amazon.inFeb
16
New Order: Mechanical Keyboard TKL RGB — ₹3,299
Order #399-1122-8800. Customer: Rajesh Kumar, Hyderabad. Priority: Standard. Ship
by Feb 18...
refunds@amazon.inFeb 16
Refund Processed: ₹1,199 — Smart LED Desk Lamp
Refund issued to buyer for order #408-8841-2201. Product returned in original
condition. Amount...
shipping@amazon.inFeb 15
Delivery Failed: Order #406-0011-9900 — Address Undeliverable
Delivery attempt failed for Stainless Steel Bottle. Address incomplete. Customer
contact failed...
settlement@amazon.inFeb 01
Settlement Statement: STL-87445 — ₹98,200 Credited
Period: Jan 16–Jan 31. Gross ₹1,32,400. Deductions ₹34,200. Net ₹98,200
transferred to HDFC...
order-confirm@amazon.inFeb
14
New Order: USB-C Fast Charger 65W × 5 — ₹5,995
Bulk order #404-8899-1122. Corporate buyer Nexus Tech Pvt Ltd. GST invoice
required. Ship by...
returns@amazon.inFeb 14
Return Received at Fulfillment Center: Air Fryer 2L
Returned item for order #398-5544-0091 received at BLR3 FC. Inspection underway.
Decision in...
pricing-policy@amazon.inFeb
13
Pricing Policy Alert: Potential Overpricing on 3 ASINs
Your products B09ZXK, B07XV, B06LK are priced significantly above market
reference price...
shipping@amazon.inFeb 13
Shipment Delayed: Order #403-2200-5511 — 2 Day Delay
Due to weather disruption in Chennai hub, your shipment will be delayed by 2
business days...
buyer-feedback@amazon.inFeb
12
Escalation: Review Manipulation Warning — Policy Notice
We have detected potential review solicitation on your seller account. This
violates Amazon's...
order-confirm@amazon.inFeb
12
New Order: Wireless BT Earbuds Pro X200 × 2 — ₹4,998
Order #410-3344-8800. Customer: Vikram Singh, Delhi. Ship by Feb 14. Fulfilled by
seller...
returns@amazon.inFeb 11
Return Pickup Scheduled: Cotton Towel Set — Feb 13
Return pickup for order #396-2233-7712 has been scheduled for Feb 13 between
10AM–2PM. Courier...
settlement@amazon.inJan 18
Settlement Processed: STL-86710 — ₹1,08,750 Paid
Settlement for Jan 01–Jan 15. Gross ₹1,47,600. Total deductions ₹38,850.
Transferred HDFC...
shipping@amazon.inFeb 10
Delivery Confirmed: Order #405-3341-0018 — Signed & Received
Buyer has confirmed receipt of USB-C Fast Charger. Delivery time: 10:32 AM.
Customer rating...
order-confirm@amazon.inFeb
10
New Order: Stainless Steel Water Bottle 1L × 4 — ₹2,796
Order #401-0044-5599. Corporate gifting order. GST invoice required. Ship by Feb
12. Buyer...
refunds@amazon.inFeb 09
Partial Refund Issued: ₹699 — Stainless Bottle (Tampered Return)
Partial refund granted for order #401-9900-3344 after inspection showed item was
returned used...
promotions@amazon.inFeb 08
Great Indian Sale: Your Products Are Eligible — Add Deals
18 of your products qualify for the upcoming Great Indian Electronics Sale. Add
Lightning Deals...
shipping@amazon.inFeb 08
In Transit: Order #400-7711-2200 — ETA Feb 10
Shipment AWB# AZ9900112IN in transit. Currently at Mumbai hub. Expected delivery
Feb 10, 2026...
seller-support@amazon.inFeb
07
Escalation: Buyer Requesting Compensation Beyond Return Policy
Buyer Mohammed Rafi is demanding additional compensation of ₹500 beyond refund
for delay. Case...
order-confirm@amazon.inFeb
07
New Order: Smart LED Desk Lamp 12W — ₹1,199
Order #408-8841-2201. Customer: Asha Iyer, Pune. Ship by Feb 09. Standard
delivery selected...
settlement@amazon.inFeb 05
Upcoming Settlement: STL-89002 — ₹89,500 Due Mar 01
Your next settlement for Feb 15–Feb 28 is being processed. Estimated credit
₹89,500 on March 1...
returns@amazon.inFeb 05
Return Request: Yoga Mat — Size Does Not Match Listing
Order #402-7712-5566. Buyer says mat dimensions listed as 180×60cm but received
160×60cm...
shipping@amazon.inFeb 04
Return Shipment Picked Up: Order #402-7712-5566
Return pickup completed. AWB# RTN882001IN assigned. Estimated return to FC by Feb
07. Refund...
order-confirm@amazon.inFeb
03
New Order: Air Fryer 2L × 2 — ₹7,998
Order #398-5544-0091. High-value order. Customer: Rohit Mehta, Surat. Expedited
delivery...
seller-coach@amazon.inFeb
03
Performance Coaching: Pre-Fulfillment Cancellation Rate Notice
Your cancellation rate is 1.9%. While below the 2.5% threshold, we encourage you
to improve...
refunds@amazon.inFeb 02
Replacement Shipped: Air Fryer 2L — Order #398-5544-0091
A replacement unit has been dispatched for order #398-5544-0091. New AWB#
AZ8812900. No charge...
order-confirm@amazon.inFeb
01
New Order: Mechanical Keyboard TKL RGB — ₹3,299
Order #397-0099-4455. Customer: Anil Desai, Nagpur. Ship by Feb 03. Saturday
delivery requested...
seller-support@amazon.inJan
30
Escalation: Counterfeit Product Complaint — ASIN B09XXXX21
A buyer has alleged the product received may be counterfeit. Brand owner
notified. Listing under...
settlement@amazon.inJan 18
Deduction Notice: Chargeback Applied — ₹7,450
A chargeback of ₹7,450 has been applied to your account from A-to-Z claims
settled in your...
seller-central@amazon.inJan
15
Congratulations! Your Account Health Score is 98/100
Your account health has improved significantly this quarter. You are now eligible
for early pay...
🔴 Compliance
High Risk
Auto-classified by MailIQ · Feb 27,
2026
Policy Warning: Restricted Keywords in Product Listing — ASIN B09ZXKM21
Amazon Seller Performance Notification
Dear Seller,
We have identified that your product listing for ASIN B09ZXKM21 — Wireless BT Earbuds Pro X200 contains keywords in the title, bullet points, or description that violate Amazon's Listing Policies under the Restricted Keywords & Claims section.
⚠️ Violation Detected: The words "FDA Approved", "Clinically Tested", and "Beats
quality" have been flagged as restricted terms. These claims require certification or are trademarked
terms that cannot be used in product listings without authorization.
You are required to remove the offending keywords and update your listing within 48 hours from the receipt of this notification. Failure to comply may result in:
• Temporary suppression of the listing
• Permanent
listing removal
• Account suspension in repeated cases
📋 Steps to Fix: Go to Seller Central → Inventory → Manage All Inventory → Find ASIN
B09ZXKM21 → Edit Listing → Remove flagged keywords from Title, Bullet Points, and Description → Save &
Submit.
If you believe this is an error, you may appeal via the Performance Notifications page in Seller Central within 7 days.
Amazon Seller Performance Team
This is an automated
notification. Do not reply directly to this email.
📊 Extracted Data — Auto-Parsed by MailIQ
ASIN
B09ZXKM21
Violation Type
Restricted Keywords
Response Deadline
Mar 01, 2026 (48 hrs)
Risk Level
🔴 High
Flagged Keywords
"FDA Approved", "Beats quality"
Potential Impact
Listing Suppression
MailIQ Insight
This is your 2nd keyword violation in 30 days. Repeated violations significantly
increase suspension risk. Recommend auditing all 47 active listings for restricted terms before the
next compliance cycle. Similar violations were flagged in STL-87445 settlement deductions last month.
SAGASOFT TECHNOLOGIES PVT LTD · AMAZON SELLER EMAIL INTELLIGENCE · MVP v1.0